Aerial Mapping

Cancellation Policy

For the full client policy, visit https://www.rosecitydroneservices.com/client-policies 1.2 Booking, Deposit & Payment A booking is confirmed once the client signs the service order, unless a different arrangement is documented. The remaining balance is due on delivery of final files, or on the day of service if specified on the invoice. Payment methods accepted: card, cash, check, Google & Apple Pay, PayPal. Late payments may incur interest of 15% per week. 1.3 Cancellations & Rescheduling Client cancellations made over 3 days before can have their deposit transferrable to a rescheduled date within 90 days or refundable minus a $25 if expressly chosen. (See Refund Policy for details.) Cancellations within 3 days due to client fault may result in forfeiture of deposit and additional fees. We may reschedule due to weather, airspace restrictions, or safety concerns. If we cancel, you will be offered a full refund, reschedule, or credit. 1.4 Client Responsibilities & Access Clients must provide safe access to property, identify hazards, and secure any required permissions for filming on private property. For flights near people, structures, or third-party property, the client is responsible for obtaining third-party consents when required. Clients must disclose any applicable local regulations, HOA rules, or venue restrictions before the shoot. 3.2 Client Cancellation Cancellations made before 3 days before planned service: deposit transferrable to a rescheduled date within 90 days or refundable minus a $25 if expressly chosen. Cancellations within 3 days before: deposit forfeited; remainder refunded if pre-paid beyond deposit. Cancellations within 1 day: no refund; client is liable for balance due.

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